It is possible I posted something about this before... maybe a couple of years back... anyway, prolly bears repeating :)
I have never been one to get into the 'spirit' of the Holidays. In general, I feel if a person is going to evoke the holiday 'spirit', then they should do so year round rather than be hypocritical for a month or so. I would like to think I am the same kind and generous person year round. Admittedly, I sort of have to, being in the anime convention business. One might argue being the type of person I am is not necessary, but I digress for personality does go a long way in garnering repeat business and happy customers. I have seen many a vendor and exhibitor treat their customers with disdain and disrespect and it invariably comes back to haunt them. I have seen vendors (even my employer) become too greedy and have watched it come crashing down when they least wanted to do so. Of course, I am not intimating I am beyond reproach, for sadly, I fall prey to our less decent instincts instead of heading the better angels of our natures, so to speak. Most of the time, though, I think I treat people and customers with a decency and civility that is often lost these days, except for perhaps one month out of the year. I also say this in regard to the United States, not necessarily my experience abroad, at least abroad recently. Perhaps the kindness, generosity and hospitality that was accorded me in New Zealand was atypical, but from what I have heard from other travelers and visitors (and the residents of the islands in general), my experience was fairly typical. That being so, I see how far we have fallen and may yet have to go. I can only attempt to return that kindness and hospitality in what I do, and while I have done so in the past, I see clearly how much further I must travel in that regard. This is well, for we all need to see such ends in whatever path is laid before us. Now, as Yulecon approaches, I am cast in a more unfamiliar role, handling the registration and convention sales booth and not our own vendors room booth. Still, I hope I can continue to evoke that same spirit I try and cultivate at every show I work as a vendor. It can be a struggle, but a smile and a kind word can go further than you might imagine. I saw this so often it became commonplace, so much so that I was surprised when I did not see it at home. At the last convention (Izumicon), I was even surprised at people's reactions when I offered my own kind words to others (while still remaining capitalistic :) Really, I should not have. Deep down, I know. We want to be made to feel special, if but for a moment, or perhaps a season. I simply want others to feel special any time of the year. In general, we probably deserve it, regardless of our sins. Again, to lead with the holiday spirit, this is probably a time to forgive all those sins anyways... even if we may not the remaining eleven months of the year. I suppose it is a start.